Assistant ADV France et Export F/H
Core
Administer customer orders and export requests from registration to after-sales for France and the rest of the world to ensure client satisfaction and logistics success.
Role type
Senior administrative assistant for export and sales (France & Global)
Builds
Order management processes and export compliance workflows
Domain
Industrial components (electrical) / International Trade / Logistics
Deliverable
client delivery
Required skills
International trade administration, Export domain knowledge, ERP (SAP), Office suite, English (intermediate)
Preferred skills
None stated
Technologies
SAP, TOP 10, Zorders
Responsibilities
Manage customer relations and handle incoming calls regarding transport, export documentation, and product availability; Validate and enter export orders ensuring compliance; Coordinate with internal teams and external partners on the order cycle and Incoterms; Pilot export projects including internal/external coordination and scheduling; Maintain and improve data integrity in the ERP; Handle customer claims and ensure export compliance (DEB filing, proof of export collection).