Delivery Lead (d/f/m) - IT Infrastructure Services
Core
End-to-end responsibility for delivering Managed IT Infrastructure Services for a key client, bridging strategy, operations, and transformation across a broad portfolio.
Role type
Senior Delivery Lead (IT Infrastructure Services)
Builds
Managed services portfolio covering Data Center, Cloud, Network, Workplace Services, Service Management, and Automation
Domain
IT Infrastructure Services / Managed Services
Required skills
IT Infrastructure Delivery Management, Strategy & Tactical Planning, Stakeholder Management, Budget & Resource Management, Risk Management, SLA Compliance, Program & Project Coordination, Team Leadership
Preferred skills
Experience in complex Managed Services environments, Cloud & Data Center expertise, Transformation Roadmap execution, Governance participation
Technologies
Cloud, Data Center, Network, Security, Service Management, Tooling, AI, Automation
Responsibilities
Implement and manage support and operational models for IT infrastructure; act as central client interface for infrastructure services; translate strategic priorities into operational and project goals; oversee program and project performance, budgets, and milestones; ensure compliance with contractual obligations and SLAs; coordinate multidisciplinary delivery teams and project managers; manage risks and communicate status to governance bodies.
Seniority
Senior, hands-on IC with leadership responsibilities