Manager, Infrastructure Services
Core
Leads day-to-day delivery, reliability, security, and continuous improvement of Corporate IT infrastructure and platform services.
Role type
Manager, Infrastructure Services
Builds
Corporate IT infrastructure and platform services for D2L
Domain
Education technology / Enterprise IT Infrastructure
Deliverable
infrastructure
Required skills
Team leadership, hiring and performance management, risk management, incident response, capacity planning, automation strategy, cloud infrastructure management, Active Directory administration, Microsoft 365 administration, endpoint management, change management, stakeholder communication
Preferred skills
Infrastructure as Code practices, modern cloud tools, observability implementation
Responsibilities
Lead and develop the Infrastructure Services team; oversee day-to-day operations of Corporate IT infrastructure; ensure systems are monitored for performance and availability; drive automation and Infrastructure as Code adoption; provide leadership during infrastructure incidents; coordinate installation of new infrastructure systems; partner with Director to execute roadmaps.
Seniority
Manager, hands-on leadership