Sachbearbeiter (m/w/d) Disposition
On-site
Core
Dispatching and coordinating HVAC service operations, including scheduling technicians, managing maintenance, and handling customer orders.
Role type
Operations dispatcher (HVAC service)
Builds
Efficient service dispatch and maintenance schedules for HVAC systems
Domain
Industrial services / HVAC
Required skills
Order prioritization, resource planning, customer account management, maintenance scheduling, order processing, procurement
Preferred skills
Experience in the craft/trade industry, ERP software proficiency
Technologies
MS Office, ERP software
Responsibilities
Accept and prioritize service orders, plan and coordinate technician deployments, ensure key account support, schedule and monitor maintenance, process completed orders, procure materials and create service offers