Mitarbeiter Kundenservice m/w/d
Core
First point of contact for customers at the counter, advising on payment transactions and digital banking, and proactively contacting customers for specific topics.
Role type
Customer service representative (banking)
Builds
Payment transactions and digital banking services for local customers
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, payment transactions, digital banking, IT and app usage
Responsibilities
Advise customers at the counter on payment transactions and digital banking, escalate complex issues to senior advisors, proactively contact customers for specific topics