CareerPlan

Customer Service - Personal Banker

Aberdeen, Scotland, GBFull-time£27k2026-11-05 → 2026-11-10
No visa sponsorship

Core

Guide and support branch customers to achieve their financial goals by providing outstanding service and handling general banking requests.

Role type

Customer Service Personal Banker

Builds

Seamless customer banking experience and financial product adoption

Domain

Banking / Retail Finance

Deliverable

client delivery

Required skills

Customer service, communication, attention to detail, interpersonal skills, ability to work under pressure

Responsibilities

Proactively understand customer needs, complete general banking requests (payments, transfers, balance enquiries), identify opportunities for simple financial products, collaborate with other teams

Seniority

Entry-level / Junior