Onboarding Manager (m/w/d) – Customer Onboarding für Praxissoftware
Core
Manage the end-to-end onboarding of medical practices to cloud-based practice management software, from planning to Go-live and handover to customer service.
Role type
Customer Onboarding Manager (HealthTech)
Builds
Cloud-based practice management software for medical practices
Domain
HealthTech / Medical Practice Management
Required skills
Project management, Customer Success, Technical troubleshooting, Data migration coordination, Training and education, Stakeholder management, System configuration
Preferred skills
Experience with practice management systems, Knowledge of Telematikinfrastruktur, Salesforce/CRM experience, Training leadership
Technologies
Cloud-based practice management software, Telematikinfrastruktur, Salesforce
Responsibilities
Coordinate data migration with internal teams, Train medical staff and practice management, Act as central contact for practices, Provide feedback to product management, Organize multi-stakeholder projects
Seniority
Mid-level, hands-on IC