Teamleitung für den Bereich Privatkunden (m/w/d)
Core
Leading a team of private customer service staff for a German health insurance company, handling complex administrative processes for voluntary health and nursing insurance.
Role type
Team Lead, Private Customer Administration
Builds
Administrative decisions and contribution assessments for voluntary insurance members
Domain
Health Insurance / Social Security Administration
Required skills
Social insurance specialist training, complex administrative processing, income assessment, legal regulation application, financial analysis, MS Office
Preferred skills
Prior customer service experience, structured problem solving, service orientation