Sachbearbeiter*in Innendienst (gn)
Core
Supporting the internal service team with the entire process around electronic cost estimates for health insurance and nursing care funds.
Role type
Administrative specialist (internal service)
Builds
Electronic cost estimates and related documentation for health insurance and nursing care funds
Domain
Healthcare administration / Insurance processing
Required skills
Commercial training, experience in administrative processing or customer service, MS Office, German language proficiency
Preferred skills
Experience in healthcare, assistive device supply, or dealing with health and nursing care funds
Responsibilities
Reviewing, preparing, and transmitting cost estimates to health and nursing care funds; Corresponding with health insurance companies, insurers, and other payers; Tracking open cases and handling inquiries and rejections; Telephone and written communication with customers, payers, and internal departments; Maintaining and documenting processes in used systems; Creating, checking, and managing documents for billing