MITARBEITER CUSTOMER SERVICE (M/W/D)
Core
Managing customer orders, contracts, and claims to ensure efficient, error-free, and on-time fulfillment for international clients.
Role type
Customer Service Representative (Order & Claims Management)
Builds
Order fulfillment, claim resolution, and logistics coordination for Th. Geyer Ingredients
Domain
Food Ingredients / Industrial Trade
Required skills
Order management, Claims handling, Logistics coordination, Customer communication, MS Office, ERP systems
Preferred skills
Experience in customer service, Export experience
Technologies
MS Office, ERP systems
Responsibilities
Process customer orders and contracts, Handle customer complaints and returns, Coordinate shipments with carriers, Communicate with international clients via email and phone, Collaborate with internal departments
Seniority
Entry-level to Mid-level