Account Manager (m/w/d)
Core
Account Manager supporting existing customers in tandem with outside sales and customer success teams to ensure comprehensive service and relationship management.
Role type
Account Manager (Inside Sales)
Builds
Long-term customer relationships and service delivery
Domain
B2B Services / Customer Success
Deliverable
client delivery
Required skills
Customer relationship management, Offer creation and solution consulting, CRM management (Dynamics), Forecasting, Service coordination
Preferred skills
Experience in sales, customer service, or inside sales
Technologies
CRM/Dynamics
Responsibilities
Manage defined existing accounts in close collaboration with outside sales, Serve as central contact for customer inquiries, Create offers and guide customers through the sales process, Maintain CRM data and forecasts, Coordinate service requests and open issues
Seniority
Mid-level, 2-3 years experience