Account Manager Service (m/w/d) Mannheim
Core
Building and maintaining long-term customer relationships in the elevator maintenance business through proactive visits and contract management.
Role type
Account Manager (Service)
Builds
Maintenance contracts and service concepts for elevator and escalator clients
Domain
Manufacturing (elevators/escalators) + B2B Services
Required skills
B2B account management, contract negotiation, sales, customer relationship management, technical/commercial training background
Preferred skills
Experience with existing B2B customers, driver's license B
Technologies
None stated
Responsibilities
Proactively visit customers to build and maintain long-term relationships; Manage contract lifecycle including renewal, adjustment, and expansion; Develop customer-specific maintenance concepts and offers; Increase revenue by closing new contracts, renewing existing ones, and preventing cancellations; Collaborate in an interdisciplinary team
Seniority
Individual Contributor