Sachbearbeiter im Servicemanagement (m/w/d)
Core
Coordinating technical service interventions for HVAC and climate technology failures, acting as the interface between customers, technical teams, and service partners.
Role type
Service Operations Coordinator (HVAC/Climate Technology)
Builds
Service dispatch workflows and customer communication for facility maintenance
Domain
Facility Management / HVAC / Climate Technology
Deliverable
client delivery
Required skills
Microsoft Dynamics NAV, First-Level Support, incident coordination, documentation management, priority management, shift work adaptability, on-call availability
Preferred skills
Commercial background, technical understanding, cross-system communication, independent decision-making
Technologies
Microsoft Dynamics NAV