Sachbearbeiter Vertriebsinnendienst / Kundenservice (m/w/d)
Core
Sales operations specialist managing customer orders, pricing, and product lifecycle coordination between sales, supply chain, and production.
Role type
Sales Operations / Customer Service Specialist
Builds
Order processing, product data management, and delivery coordination for packaging solutions
Domain
Manufacturing / Packaging Industry
Required skills
Order entry and management, Pricing and quotation, ERP system proficiency, Customer relationship management, Inventory and stock control, Cross-functional coordination
Preferred skills
Packaging industry experience, CRM/EDI/VMI knowledge, Microsoft Office expertise
Responsibilities
Create quotations and price proposals, Process new and recurring customer orders, Coordinate product development and production handover, Manage inventory and delivery schedules, Resolve customer complaints and deviations
Seniority
Mid-level, hands-on IC