Mitarbeiter (m/w/d) Kundenservice im In- & Outbound
Core
Conducting telephone consultations on DRK offerings, managing existing customer base, handling inbound/outbound campaigns, and processing emails.
Role type
Customer Service Representative
Builds
Customer support services for the German Red Cross
Domain
Non-profit / Humanitarian
Deliverable
client delivery
Required skills
Telephone consultation, Email handling, CRM system documentation, Inbound/Outbound campaign execution, MS Office
Preferred skills
Customer service experience, Team collaboration
Technologies
CRM systems, MS Office
