Initiativbewerbung (Festanstellung)
Core
Customer support, sales acquisition, and administrative operations for a consulting firm.
Role type
Customer Success & Sales Operations Specialist
Builds
Customer satisfaction, new client acquisition, and administrative workflows for strategic consultants
Domain
Business Services / Consulting (via careerplan.io/jobs/1269998-initiativbewerbung-festanstellung-at-dmv-gmbh)
Deliverable
client delivery
Required skills
Customer communication, sales acquisition, administrative management, process adherence, analytical thinking, organizational skills, German language proficiency
Preferred skills
Team orientation, result orientation, precision, ability to handle pressure
Technologies
CRM systems, office software
Responsibilities
Conduct regular feedback calls with customers, provide email support, ensure customer satisfaction, perform telephonic sales acquisition, conduct initial needs analysis calls, contact existing leads, plan and prepare for strategic consultant meetings, execute administrative tasks (orders, personnel files, invoices, payments, inventory)
Seniority
Entry to Mid-level, hands-on IC