Ausbildung zum Kaufmann im Dialogmarketing (m/w/d) in Bautzen (2027)
Hybrid
Core
Customer service and acquisition specialist for a telecommunications company, handling direct dialog via phone, chat, and email.
Role type
Junior customer service representative (apprentice)
Builds
Customer service interactions and new customer acquisition for Vodafone
Domain
Telecommunications
Required skills
Customer communication, presentation creation, schedule planning, German (C1), English, Mathematics
Preferred skills
Communication skills, teamwork
Technologies
None stated
Responsibilities
Handle customer inquiries via phone, chat, and email; Acquire new customers and strengthen existing relationships; Create and present presentations; Plan staff deployment to ensure customer availability
Seniority
Junior, apprentice