Technischer Mitarbeiter (m/w/d) für den Innendienst im Service Center-Nord
On-site
Core
Handling customer complaints, warranty/guarantee cases, repair orders, and spare parts coordination for commercial kitchen equipment.
Role type
Technical Customer Service Specialist
Builds
Repair and maintenance solutions for commercial kitchens
Domain
Commercial kitchen equipment / Hospitality & Care
Deliverable
client delivery
Required skills
Technical understanding, Customer orientation, Structured work style, Microsoft Office proficiency
Preferred skills
Vocational training in technical or commercial fields, Experience in trade
Responsibilities
Customer support for complaints, Processing warranty and guarantee cases, Accepting and processing repair orders, Coordinating spare parts orders