Account Manager Inside Sales (Systemhaus(m/w/d) – IT-Systemhaus
Core
Inside sales account manager supporting the sales team by handling customer inquiries, coordinating sales activities, and managing the sales pipeline for an IT system house.
Role type
Inside sales account manager
Builds
IT system solutions, networking, and digital services for business customers
Domain
IT services / Systemhaus
Deliverable
client delivery
Required skills
customer relationship management, sales coordination, CRM management, IT product knowledge, communication, solution selling, data analysis
Preferred skills
experience in sales or customer service, familiarity with IT world, knowledge of CRM/ERP systems
Responsibilities
Handle customer inquiries via phone, email, and in person; support outside sales team with appointment preparation and follow-up; coordinate sales processes from inquiry to order; identify customer potential and escalate to specialists; maintain CRM data and track sales activities; act as interface between customers, outside sales, and internal teams.