MITARBEITER IT-SUPPORT / FIRST LEVEL SUPPORT (m/w/d)
Core
First line of support for technical questions and IT requests from users, handling hardware, software, and account issues.
Role type
First Level IT Support Specialist
Builds
Maintains user workstations, devices, and standard applications
Domain
Corporate IT / General Business
Deliverable
client delivery
Required skills
Windows, Microsoft 365, hardware troubleshooting, user account management, documentation
Preferred skills
IT training, technical understanding, service orientation