Mitarbeiterin/Mitarbeiter in der IT-Stelle
Core
IT support specialist responsible for hardware maintenance, user assistance, and IT service coordination at a tax office.
Role type
IT Service Technician (Hardware & User Support)
Builds
IT hardware support and user assistance services for the tax office
Domain
Public Administration / Tax Office
Deliverable
physical/clinical work
Required skills
Hardware maintenance, user support, IT troubleshooting, MS Office (Word, Excel, Outlook), statistics generation
Responsibilities
Provide independent hardware support and user assistance, resolve IT disturbances, coordinate IT training, manage user administration tasks, generate statistics and worklists, ensure IT security compliance
Seniority
Entry-level, vocational training