Kaufmännische/r Mitarbeiter/in Servicecenter (m/w/d)
Core
Central customer service role handling inquiries, product advice, and order processing for electronic RV and caravan systems.
Role type
Customer service representative (sales support)
Builds
Customer service interactions, sales proposals, and order tracking for RV electronics
Domain
Automotive accessories / RV electronics
Deliverable
product features
Required skills
Customer service, sales support, product knowledge, MS Office, ERP systems, German (fluent)
Preferred skills
Technical background, English, experience with RV/camping products, Messe participation
Responsibilities
Handle customer inquiries via phone, email, and in-person; Provide expert product advice; Create sales proposals; Process returns and service requests; Maintain customer data in systems; Participate in trade shows and customer events; Collaborate with sales, technical, and logistics teams.