Sachbearbeiter (m/w/d) Auftragsmanagement & Disposition
Core
Coordinate technical service orders and schedule technicians for internal and external deployments while managing project billing and contract administration.
Role type
Operations coordinator (IT/Telecom services)
Builds
Technical service deployments and project billing processes
Domain
IT and telecommunications services for SMEs and public sector
Required skills
Order management, technician scheduling, project billing, contract administration, ERP system usage, ticketing systems, MS Office
Preferred skills
IT/telecommunications technical understanding
Responsibilities
Coordinate customer orders, schedule technician deployments, manage project billing from order capture to invoicing, create and review quotes and contracts, maintain contract documents and deadlines, communicate with customers and suppliers, support management with administrative tasks, maintain data in ERP and ticketing systems