Sachbearbeiter (m/w/d)
Core
Administrative support for a flooring installation company, handling customer correspondence, scheduling site visits, and managing orders and invoices.
Role type
Administrative Assistant (Flooring Industry)
Builds
Customer service interactions, site visit scheduling, order processing, and invoice generation
Domain
Construction / Flooring installation
Deliverable
product features
Required skills
Office software proficiency, customer communication, scheduling, data entry, document preparation, statistical analysis, commercial processes
Preferred skills
Lexware knowledge, analytical problem-solving, negotiation skills
Technologies
Office programs, Lexware, Word, Excel
Responsibilities
Handling customer correspondence via phone, digital, and written channels; conducting initial customer contact; scheduling site visits and project start/completion dates; serving as contact for architects and customers during work; preparing documents and materials for staff; verifying deliveries via delivery notes; creating quotes and invoices; generating service orders for staff; handling complaints and organization; processing and updating master data; preparing and maintaining statistics; executing commercial processes; creating and editing text.
Seniority
Entry-level to Mid-level, hands-on IC