Kaufmann für Bürokommunikation (m/w/d)
Core
First point of contact for customers, managing daily communications, data entry, and office organization for a heating, plumbing, and ventilation company.
Role type
Administrative Assistant / Office Clerk
Builds
Customer service interactions, data records, and office logistics
Domain
Construction / HVAC / Plumbing
Deliverable
dashboards & analysis
Required skills
Customer service, data entry, MS Office, ERP systems, organizational skills, documentation
Preferred skills
Administrative experience, HR experience, procurement
Responsibilities
Answering customer calls and emails, managing the telephone service, creating new customer records in the ERP system, maintaining customer master data, documenting customer contacts and open items, coordinating with technical departments, handling orders and small purchases, managing guest appointments (via careerplan.io/jobs/2827801-kaufmann-fur-burokommunikation-mwd-at-schalm-gmbh)