Mitarbeiter/in Mobilitätsservice & RufBus-Bestellung (m/w/d)
Core
First point of contact for passengers to book, cancel, and manage on-demand bus (RufBus) and taxi services, providing mobility advice and handling service disruptions in the Odenwald region.
Role type
Customer service agent for on-demand mobility services
Builds
On-demand bus and taxi bookings, passenger registrations, and real-time service disruption solutions
Domain
Public transport / On-demand mobility
Required skills
Customer communication, local knowledge of Odenwald, service orientation, stress management, organization, computer literacy, problem-solving
Preferred skills
Experience in call center, taxi, rental car, or public transport sector