Trainer / Learning & Development Specialist (m/w/d) Inbound - Energieanbieter
Core
Design and deliver training programs and onboarding for a call-center/service team to support the energy transition.
Role type
Learning & Development Specialist (Training)
Builds
Training concepts, learning materials, and workshops for employees
Domain
Energy industry / Call-center / Service
Required skills
Adult education, instructional design, workshop facilitation, MS Office, LMS, needs analysis
Preferred skills
Call-center experience, empathy, digital learning methods
Responsibilities
Lead onboarding for new team members, create modern training concepts and materials, moderate workshops and trainings, identify training needs with management, measure training success
Seniority
Mid-level, hands-on IC