Office Manager / Zentrale & Serviceorganisation (m/w/d)
Core
Managing the central office operations, reception, and service coordination at the Detmold headquarters.
Role type
Office Manager / Service Organization
Builds
Office operations, customer service workflows, and internal administrative processes
Domain
Technical Service / Corporate Administration
Deliverable
dashboards & analysis
Required skills
Office management, customer service, telephone handling, email coordination, incident tracking, billing reconciliation, data analysis, Microsoft Office, organizational planning
Preferred skills
Experience in reception, office management, or customer service
Responsibilities
Organize the central office and manage reception; Coordinate incoming calls and emails; Handle customer incident reports and track them in systems; Coordinate service staff schedules and appointments; Manage hotel bookings for employees; Process fuel and electricity billing; Order office supplies; Manage outgoing mail; Maintain internal lists and organizational processes.