Einsatzleiter (m/w/d) Dental Technik
Core
Coordinate and manage field technician deployments for repairs, moves, and new installations for a leading dental equipment dealer.
Role type
Operations dispatcher / Field service coordinator
Builds
Efficient field service operations for dental equipment repairs and installations
Domain
Dental industry / Field service logistics
Required skills
Route planning, service order processing, complaint resolution, training and leave planning, customer communication, internal stakeholder coordination
Preferred skills
SAP, MS-Office, mobile work setup
Responsibilities
Handle and process telephone service inquiries, coordinate and steer technician deployments for repairs and installations, plan and optimize routes and technician schedules, process and settle service orders, handle and resolve complaints, create and coordinate training and leave plans, serve as central contact for customers, sales, and internal departments, coordinate closely with technical, sales, and other internal interfaces
Seniority
Entry-level to Mid-level, hands-on IC