Sr. Medical Office Coordinator (Otolaryngology)
Core
Coordinate day-to-day activities for a complex dental and oral surgery practice within the Department of Otolaryngology, ensuring smooth office operations and patient relations.
Role type
Senior Medical Office Coordinator (Administrative)
Builds
Efficient office practice and patient care coordination for dental/oral surgery specialists
Domain
Healthcare / Dental / Oral Surgery
Required skills
Dental front office administration, patient scheduling, insurance processing, medical terminology, data entry, staff training, patient communication
Preferred skills
Experience with EPIC, WISDOM, ORMIS, Microsoft Office, Johns Hopkins Health System background
Technologies
EPIC, WISDOM, ORMIS, Microsoft Word, Microsoft Outlook
Responsibilities
Handle incoming cost estimate requests and resolve billing issues; Gather patient information and document interactions in systems; Schedule appointments and coordinate follow-up visits; Collect insurance information and complete patient registration; Support dentists with insurance preauthorization and case estimates; Coordinate lab tests and procedures; Manage patient records and correspondence; Provide administrative support for clinical matters and travel arrangements.
Seniority
Senior, hands-on IC
