First-Level-Support (m/w/d)
Core
Handling IT inquiries via phone, email, and chat to resolve user issues remotely.
Role type
First-Level Support Specialist
Builds
IT support services for end-users
Domain
IT Services / Helpdesk
Deliverable
client delivery
Required skills
Windows applications, IT troubleshooting, database management, documentation, remote support
Preferred skills
IT vocational training, experience in support tasks, German language skills