Technical Service Engineer – European Region (full-time, m/f/d)
Core
Provide technical consultation, troubleshooting, and solution support for LED display hardware and software issues across Europe, including remote diagnostics and on-site installation guidance.
Role type
Technical Service Engineer (Field/Remote)
Builds
LED display solutions for diverse industries
Domain
LED display manufacturing and AV industry
Deliverable
physical/clinical work
Required skills
troubleshooting, problem-solving, analytical skills, technical training delivery, remote diagnostics, on-site commissioning and repair
Preferred skills
LED display or AV industry experience, German language proficiency, Chinese language proficiency
Technologies
remote diagnostic tools, LED display systems
Responsibilities
Diagnose and resolve LED display hardware and software issues remotely and on-site; Provide technical training to customers and partners on product operation and maintenance; Travel across Europe to customer sites for installation guidance and repair; Act as the technical point of contact for end customers and partners; Coordinate with internal teams to ensure timely resolution of customer issues.