Customer Success Manager Robotik (m/w/d) - Schacht-Audorf
Core
Managing existing robotics customers post-installation to ensure long-term success, identify new usage opportunities, and expand service scope.
Role type
Customer Success Manager (Robotics)
Builds
Robotics solutions and services for industrial clients
Domain
Robotics / Industrial Automation
Deliverable
client delivery
Required skills
Key Account Management, strategic account development, usage analysis, solution selling, contract management, project coordination
Preferred skills
Experience in sales or customer success, ability to manage multiple accounts, proactive business development
Technologies
Robotics systems, CRM
Responsibilities
Analyze customer usage and identify new deployment sites, recommend additional robots and services, coordinate maintenance and repairs, manage contract renewals, generate customer references and case studies
