Technischer Support (m/w/d)
Core
Support customers with technical issues in online banking, apps, and digital services by analyzing and resolving technical faults and answering user questions.
Role type
Technical Support Specialist
Builds
Resolved support tickets and customer solutions
Domain
Banking / IT Support
Deliverable
client delivery
Required skills
technical troubleshooting, user communication, ticket documentation, digital application affinity, independent problem solving
Preferred skills
IT or technical vocational training, service orientation