Mitarbeiter/in im Software-Support
Core
Central customer support specialist for specialized industry software, handling >90% of inquiries via phone and electronic channels.
Role type
Support specialist (software)
Builds
Customer support operations for specialized industry software
Domain
Software support / IT services
Required skills
Windows, MS Office, communication, reliability
Preferred skills
Databases (MS Access, SQL Server), networking basics, application development (via careerplan.io/jobs/10001-1003757922-S-mitarbeiterin-im-software-support-at-virtuoso-gmbh-gmbh)
Responsibilities
Handling customer inquiries via phone and electronic channels, providing technical support for software applications