Mitarbeiter Kundenservice Logistik (m/w/d)
Core
Central interface between customers, drivers, and carriers to ensure reliable delivery and shipment tracking.
Role type
Customer service representative (logistics)
Builds
Customer support and shipment tracking for logistics operations
Domain
Logistics and transportation
Deliverable
dashboards & analysis
Required skills
Customer service, logistics operations, communication, problem-solving, data entry, report generation, damage management, quality management
Preferred skills
Commercial training in logistics, prior customer service experience, MS Office proficiency
Technologies
MS Office