Pannentelefon abends und am Wochenende
Core
Handling breakdown cases and providing telephone support to private customers and dealers in the automotive insurance sector.
Role type
Customer service representative (automotive insurance)
Builds
Repair cost insurance and mobility guarantee services for private individuals and workshops
Domain
Automotive insurance
Deliverable
client delivery
Required skills
telephone communication, customer service, German (fluent), English (basic), computer literacy, administrative tasks
Responsibilities
Answering breakdown calls, supporting private customers and dealers, processing repair cost insurance and mobility guarantee requests, creating quotes, handling administrative tasks