Mitarbeiter (m/w/d) Kundenservice Energieversorgung – Fokus Beratung & SAP – Gerne auch 50+
Core
Customer service advisor for energy supply (electricity, gas, heat) focusing on consultation and data management.
Role type
Customer service representative (energy sector)
Builds
Customer support for existing and potential customers
Domain
Energy supply / Utilities
Deliverable
client delivery
Required skills
German (fluent), MS Office proficiency, SAP familiarity, inbound consultation, ticket handling, data entry
Preferred skills
English (basic), SAP expertise
Responsibilities
Advise customers on tariffs and products, record meter readings and maintain customer data in SAP, process tickets and orders independently
Seniority
Entry to Mid-level, open to career changers and those 50+ years old