French-Speaking Gaming Customer Support Specialist | Player Support
Core
Provide customer support via phone, email, and chat for gaming consoles, software, and connected devices, assisting with account management, login, payment inquiries, and technical troubleshooting.
Role type
Customer Support Specialist (Gaming/Hardware)
Builds
Support experience for players using gaming consoles, software, and connected devices
Domain
Gaming / Consumer Electronics
Deliverable
client delivery
Required skills
French (native-level fluency), English (written and spoken), technical troubleshooting, account management, payment processing, product setup guidance, documentation, multitasking
Preferred skills
Passion for gaming and technology, customer service experience, comfort with digital tools, ability to work rotating schedules
