Teamlead (m/w/d) Customer & Commercial Service
Core
Leading and coordinating a Customer & Commercial Service team to manage daily operations, ensure service quality, and optimize processes.
Role type
Team Lead, Customer & Commercial Service
Builds
Customer service operations and commercial service workflows
Domain
B2B Services / Operations
Deliverable
dashboards & analysis
Required skills
Team leadership, operational coordination, process improvement, KPI definition and reporting, cross-functional collaboration, CRM/ERP system proficiency
Preferred skills
Business administration background, experience in sales or order processing environments