Inside Sales / Verkauf im Innendienst national und/oder international (m/w/d)
Core
Inside sales role managing customer relationships, order processing, and new business acquisition for a leading European metal trader.
Role type
Inside sales representative
Builds
Metal products and services for industrial clients
Domain
Metals and steel trading
Deliverable
client delivery
Required skills
customer relationship management, proposal creation, order processing, complaint handling, price negotiation, new business acquisition, customer analytics, CRM management
Preferred skills
foreign languages (English, French, Spanish), metal or steel industry knowledge
Technologies
MS Office, CRM systems
Responsibilities
Manage and expand existing customer relationships, Create and follow up on quotes, Handle complete order processing including scheduling, Process complaints and find customer-oriented solutions, Negotiate prices and terms, Active sales and needs analysis for new and existing customers, Analyze customer development using KPIs and reports, Maintain and evaluate CRM data