Kundenbetreuer (m/w/d) Vodafone
Hybrid
Core
Customer care and sales representative handling technical support and inbound/outbound calls for Vodafone private customers.
Role type
Customer Care & Sales Representative
Builds
Internet, TV, and mobile services for Vodafone customers
Domain
Telecommunications
Deliverable
client delivery
Required skills
technical troubleshooting, inbound/outbound sales, customer satisfaction management, documentation, shift work availability
Preferred skills
prior sales experience in inbound/outbound telephony, strong motivation, learning agility
Technologies
standard PC applications
Responsibilities
handle technical support requests for internet and TV, conduct sales for internet/TV/mobile, ensure customer satisfaction, document calls, work full-time shifts
Seniority
Individual Contributor
