Teamleiter FLEXIBUS (m/w/d)
Core
Leading the customer center team and driver staff for an on-demand mobility service in Schwaben and Allgäu, coordinating daily operations, and driving operational improvements.
Role type
Team Lead (Operations)
Builds
On-demand passenger transport service
Domain
Public transport / Mobility services
Required skills
Team leadership, operational coordination, recruitment and onboarding, data analysis, reporting, process improvement, stakeholder communication, Excel proficiency
Preferred skills
Experience in passenger transport or logistics, hands-on mentality, analytical thinking
Responsibilities
Lead the customer center and driver teams, coordinate daily operations, manage recruitment and onboarding, analyze passenger and utilization data, create reports for management, improve workflows and digital processes, collaborate with marketing on growth initiatives
Seniority
Manager, hands-on leadership