Technischer Support
Core
Customer service representative for technical after-sales support, handling inquiries, warranty claims, and defect liability cases.
Role type
Technical Customer Service Representative
Builds
Solutions for customers regarding technical products
Domain
Consumer goods / Technical support
Deliverable
client delivery (via careerplan.io/jobs/10001-1003703796-S-technischer-support-at-paulchen-system-gmbh)
Required skills
Technical understanding, Customer orientation, Documentation, Problem-solving, Decision-making
Preferred skills
Self-motivation, Teamwork
Responsibilities
Answer customer inquiries, Process warranty and defect liability cases, Document procedures, Find solutions for customers
Seniority
Entry-level to Junior