Mitarbeiter (w/m/d) Auftragsabwicklung / Kundenservice – Weinhandel E-Commerce
Core
Processing customer orders and handling inquiries for a B2C and B2B wine e-commerce business.
Role type
Operations & Customer Service Associate
Builds
Order fulfillment and customer support for an online wine shop
Domain
E-commerce / Wine retail
Required skills
Order processing, Customer inquiry resolution, Prioritization, Data accuracy, Software adaptation
Preferred skills
Early morning availability, Hands-on problem solving
Responsibilities
Process incoming B2C and B2B orders, Answer customer inquiries with a focus on priorities, Support logistics and administration workflows