IT Service Consultant (m/w/d)
Core
Planning, steering, and implementation of cross-functional IT Service Management projects; ensuring efficient, stable, and auditable service operations.
Role type
IT Service Management Consultant
Builds
ITSM tools and processes
Domain
IT Service Management / Enterprise IT
Required skills
IT Service Management, Project Management, Risk Analysis, Process Optimization, Stakeholder Management, Regulatory Compliance, Tool Development, Quality Measurement, Conceptual Thinking, Structured Work Approach
Preferred skills
German (fluent), English (fluent), Disability status (for preferential treatment)
Technologies
ITSM tools
Responsibilities
Plan, steer, and implement cross-functional IT Service Management projects; Create concepts, risk analyses, and decision papers; Ensure efficient, stable, and auditable service operations; Conduct regular service reviews and quality measurements; Support implementation of regulatory requirements and security standards.
Seniority
Mid-Senior, hands-on IC