Technischer Serviceingenieur – Europaweit (vollzeit, m/w/d)
Core
Technical service engineer providing remote and on-site support, troubleshooting, and training for LED display systems across Europe.
Role type
Senior IC technical service engineer (field service)
Builds
Reliable service operations and customer satisfaction for LED display solutions
Domain
LED displays / AV industry
Required skills
LED display troubleshooting, remote diagnostics, customer training, travel management, technical documentation, system integration support, hardware/software repair, stakeholder communication, project handover, analytical problem solving
Preferred skills
AV industry experience, Bachelor's degree, German language skills, Chinese language skills
Technologies
Remote diagnostic tools, LED display hardware, display control software
Responsibilities
Analyze and resolve LED display errors remotely and on-site, provide technical consulting to customers and partners, conduct customer training on operation and maintenance, travel to European customer sites for installation and repair, create detailed service reports, collaborate with internal teams to improve service quality