Kundenbetreuer / Quereinsteiger - Telefonische Kfz-Schadenhilfe (m/w/d)
Hybrid
Core
Proactive outbound telephone contact with accident parties to collect data, verify damage details, and arrange services like repair coordination, rental car reservations, and cost estimates.
Role type
Customer service representative (automotive damage assistance)
Builds
Operational support for insurers, brokers, fleet managers, and car manufacturers
Domain
Automotive insurance and damage management
Deliverable
client delivery
Required skills
outbound telephone communication, data entry, customer needs analysis, service coordination, MS Office, Outlook
Preferred skills
prior customer service experience, medical or hospitality background