CHARGE(E) DE SINISTRES AUTO ET IRD (H/F)
Core
Manage material damage and civil liability insurance claims for personal auto and multi-risk home policies, guiding customers through the claims process from opening to closure.
Role type
Claims adjuster (auto and multi-risk home)
Builds
Claims resolution and customer support for property insurance
Domain
Insurance (property and auto)
Deliverable
client delivery
Required skills
Claims instruction, liability determination, coordination with experts and repairers, third-party recovery management, multi-channel customer communication
Preferred skills
Legal or insurance background, autonomy, analytical thinking
Responsibilities
Contact policyholders via phone to gather claim details and determine applicable coverage; Determine liabilities and potential exclusions; Coordinate with technical services, experts, and approved repairers; Manage third-party recovery claims; Process claims autonomously within deadlines