Vertriebsmitarbeiter im Innendienst (m/w/d)
Core
Central contact for customers handling inquiries, order processing from booking to delivery, and product consultation.
Role type
Sales operations specialist (in-house sales)
Builds
Order fulfillment and product solutions for cleaning and hygiene industry clients
Domain
B2B sales and operations in the cleaning and hygiene industry
Deliverable
product features
Required skills
order processing, customer consultation, offer creation, inventory management, ERP system usage, office applications
Preferred skills
experience in in-house sales or order processing, wholesale experience, knowledge of ERP systems
Responsibilities
handling customer inquiries via phone and email, processing orders from booking to delivery, creating offers and coordinating prices/delivery dates, consulting customers on products, coordinating with outside sales, warehouse, purchasing, and logistics, managing customer and order data in the ERP system, handling complaints and organizational requests
Seniority
Entry-level to Mid-level, hands-on IC